Thank you for shopping at our nail website. We strive to provide you with the best shopping experience and high-quality products. Please read our shipping and returns policy below for important information regarding shipping, returns, and exchanges.

Shipping

Domestic Shipping

  • We offer domestic shipping within [Country] for all orders.

  • Orders are typically processed and dispatched within [X] business days after the payment is confirmed.

  • Depending on your location, delivery may take between [X] to [Y] business days.

  • Shipping fees will be calculated at the checkout based on the weight and destination of your order.

International Shipping

  • We also offer international shipping to select countries.

  • International orders are subject to customs and import duties, which are the responsibility of the customer.

  • Orders are usually processed and dispatched within [X] business days after the payment is confirmed.

  • Delivery times may vary depending on the destination country and customs procedures.

  • International shipping fees will be calculated at the checkout based on the weight and destination of your order.

Returns

Return Cost

  • The customer is responsible for the cost of return shipping.

  • We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

  • We are not responsible for any items lost or damaged during the return shipping process.

Exchange Policy

  • If you would like to exchange an item for a different size, color, or style, please contact our customer support team within 30 days of purchase.

  • Exchanges are subject to product availability.

  • The customer is responsible for the cost of return shipping for the original item and any price difference for the exchanged item.

Defective or Damaged Items

  • If you receive a defective or damaged item, please contact our customer support team immediately.

  • We will arrange for the return shipping and provide a replacement or refund, depending on product availability and your preference.

30 Days to Return

  • We accept returns within 30 days from the date of purchase.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

  • Please note that for sanitary reasons, we cannot accept returns on used nail products, including polishes, gels, or nail art tools, unless they are defective.